Communication – Sue Garner

Introducing Transactional Analysis

MKH Creative — Sat, 05 Jun 2021 11:27:44 +0000

Introduces you to Transactional Analysis and how the insight it provides can help you to improve communication.

Planning a Presentation

MKH Creative — Sat, 05 Jun 2021 11:27:44 +0000

Provides a structure for presentations that will help learners feel confident, appear credible and achieve positive results.

Empathy – Understanding Colleagues

MKH Creative — Sat, 05 Jun 2021 11:27:43 +0000

Provides tools and techniques that can help you to develop the skills required to be sensitive to other people’s needs and feelings, and to better understand a colleague’s perspective.

Introducing Emotional Intelligence

MKH Creative — Sat, 05 Jun 2021 11:27:43 +0000

Learners are introduced to the five core areas that make up EQ, enabling them to then benchmark their own personal areas of strength and potential areas for development.

Presentation Skills – Handling Questions

MKH Creative — Sat, 05 Jun 2021 11:27:43 +0000

Introduces you to The Five Rs, a simple way to handle unexpected questions when you are speaking to a group.

How Assertive Am I?

MKH Creative — Sat, 05 Jun 2021 11:27:43 +0000

Allows you to honestly assess your own levels of assertiveness and identify the areas for development that it will be most beneficial for you to work on.