Emotional Intelligence – Sue Garner

Remaining Neutral

MKH Creative — Sat, 05 Jun 2021 11:27:45 +0000

Learners explore the pitfalls and dangers of giving advice when staff ask for help in solving their personal problems.

Understanding and Managing Change

MKH Creative — Sat, 05 Jun 2021 11:27:45 +0000

Learners explore the emotional journey of experiencing change and how SARAH can help them understand the experience.

Introducing Transactional Analysis

MKH Creative — Sat, 05 Jun 2021 11:27:44 +0000

Introduces you to Transactional Analysis and how the insight it provides can help you to improve communication.

Empathy – Understanding Colleagues

MKH Creative — Sat, 05 Jun 2021 11:27:43 +0000

Provides tools and techniques that can help you to develop the skills required to be sensitive to other people’s needs and feelings, and to better understand a colleague’s perspective.

Introducing Emotional Intelligence

MKH Creative — Sat, 05 Jun 2021 11:27:43 +0000

Learners are introduced to the five core areas that make up EQ, enabling them to then benchmark their own personal areas of strength and potential areas for development.